R-R-R Policy

RETURN-REFUND-REPLACEMENT

At RIF LIFESTYLE, we strive to ensure your utmost satisfaction with every purchase. We understand that sometimes a product may not meet your expectations or may require a replacement. That’s why we have implemented a hassle-free 72-Hour Return and Replacement Policy to provide you with peace of mind.

Here are the details of our policy:

  1. Eligibility:

    • The 72-Hour Return and Replacement Policy is applicable to all clothing items purchased directly from RIF LIFESTYLE.
    • To be eligible for a return or replacement, the item must be unused, unwashed, and in its original condition with all tags and labels intact.
  2. Timeframe:

    • You have 72 – hours from the date of delivery to initiate a return or replacement request.
    • Please contact our customer support team within this timeframe to initiate the process.
  3. Return Process:

    • To initiate a return, please reach out to our customer support team via [support@riflifestyle.in].
    • Provide your order details and a brief explanation of the reason for the return.
    • Our team will guide you through the return process and provide you with the necessary instructions.
  4. Replacement Process:

    • If you prefer a replacement for the item, please indicate this in your communication with our customer support team.
    • We will arrange for the pickup of the original item and initiate the replacement process.
  5. Conditions for Return/Replacement:

    • The clothing item must be in its original packaging, unworn, and in the same condition as received.
    • Any damage caused by improper handling, misuse, or alteration by the customer may void the return or replacement eligibility.
    • The return shipping costs may be borne by the customer, unless the return is due to a defect or error on our part.
  6. Refunds and Store Credit:

    • Once we receive and inspect the returned item, we will process the refund or replacement accordingly.
    • Refunds will be issued to the original payment method used for the purchase.
    • In some cases, we may offer store credit as an alternative to a refund.

Please note that the 48-Hour Return and Replacement Policy applies to manufacturing defects, incorrect sizing, or any other issues that are the responsibility of RIF LIFESTYLE. For any further inquiries or assistance, our customer support team is available to help you promptly.

At RIF LIFESTYLE, your satisfaction is our top priority. We want you to feel confident and delighted with your purchase. We hope this policy ensures a seamless shopping experience for you.

Thank you for choosing RIF LIFESTYLE!

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